Frequently Asked Questions

Please find answers to our most frequently asked questions here. If the answer to your question is not listed or found on our website, please call us directly.

Guest House
Phone: 613-247-1664
Fax: 613-247-9193
Email: guesthouse@carefor.ca

Overnight Stays

Guests may stay overnight for as many as 30 consecutive stays, up to a total of 90 over nights in a one year period.

Days Stays

Day respite stays may be scheduled between the hours of 8 a.m. and 10 p.m. Day respite stays do NOT count towards the 90 over nights per year limit.

Extended Stays while awaiting admission to Long Term Care

Guests are not eligible for extended stays while awaiting crisis or planned long term care admission.

Overnight guests:

Check-in times begin in the early afternoon. Check-in times are selected from the available options when booking your stay. We ask that you try to arrive as close to the pre-arranged time as possible so that we can properly schedule staff to provide assistance and make the process as efficient as possible for you.
Check-out time is in the morning, between 8 a.m. & 11 a.m.

Day respite stays:

Check-in and check-out times are selected from the available options when booking your stay.
Typically day respite stays are for a 5½ - 6 hour period.

Location Information:

Guest House is accessible by personal transportation, Para Transpo or taxi directly to the Program.

Our Program is located on the Perley Rideau Veterans' Health Centre campus, at:

Guest House
1750 Russell Rd.,
Ottawa, Ontario
K1G 5Z6

Once you arrive on the campus, keep to the right past the gates and follow the signs directing you to the Guest House. You will see a stand-alone bungalow on your left which is the Guest House, identified as number 5.

Additional transportation options to and from the Guest House may be available by contacting the Champlain Community Transportation Collaborative (“CCTC”) at (613) 740-5785.

Parking is free on site at the Perley Rideau Veterans' Health Centre, for a maximum of 30 minutes, after which the parking fee is $7.00 for the day, payable by cash or credit card at the gate upon exit.

Guest House does not have the ability to validate parking.

Visitors

Visitors are welcomed between 8:00 a.m. and 8:00 p.m. We ask visitors to limit after hours visits, to allow for restful evening routines.

The best times to visit are during active periods such as 10:00 a.m. to 12:30 p.m., or 2:00 p.m. to 6:00 p.m.

Many caregivers choose not to visit during the respite period, or choose to send other family members/friends, which is also welcomed.

If you are requesting to stay for meal times, please advise the staff in advance by calling ahead.

Guests leaving the Property during a stay

A caregiver or alternate may take the guest out of the Guest House for a visit at anytime. Please let us know ahead of time who will be taking the guest out during their stay.

Since Guest House is a secured program, guests are not permitted to leave the premises on their own.

The Perley Rideau Veterans' Health Centre grounds are smoke free. There are no designated areas nearby.

Due to the personalized care provided, Guest House can only provide emergency stays for registered guests, subject to availability.

Guest House Staff can assist clients with their medication.

Please bring sufficient medication for the duration of the guest’s stay with us.

Prescription medication in the form of capsules or pills must be in blister packs or other pharmacy packaging system that is clearly labelled with the guest, pharmacy and prescriber’s name, prescription number and directions for use.
All other prescription medication such as ointment, patches and inhalers must also be labelled with the guest, pharmacy and prescriber’s name, prescription number, dosage and directions for frequency of use.
Over the counter medication and vitamin supplements must be labelled by the caregiver with the guest’s name, product name, reason for use, frequency and dosage.

Staff are not able to renew prescriptions or take medication back to the pharmacy for proper labelling, however they will contact you should they have any questions in regards to medication for your loved one.

Detailed information concerning medication and staff responsibilities and restrictions are detailed in the Service Agreement.